Troubleshooting WooCommerce Connection Issues

If you're having trouble connecting Coupon Carrier to your WooCommerce store, you can go through some of the common issues that we've listed here.

How do I find my WooCommerce store URL?

We need your store URL to connect to the store API. This is the base URL that your store is located at. If you access your admin at Then is your store URL.

Do the API keys have the correct permissions?

Read the article here on how to create your API keys. You also make sure you set Permissions to Read/Write.

Have you enabled the use of coupon codes in your store?

In WooCommerce, you need to turn on the option to allow coupons to be used at checkout. Ensure that this option is enabled. Otherwise, we can't create new coupons.

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